Audio-Visual Systems Technician is responsible for set up, operation and maintenance of all audio-visual and multimedia electronic display equipment and software used within JHL, on either a permanent or temporary basis, either under the directions of Senior AVI Technician or on their own (apart from Tier 3 / complex hybrid events).They also have responsibility for installing and maintaining of all multimedia / interactive media solutions and digital content utilised by Japan House London across live events. This includes a wide variety of equipment such as microphones, video recorders, projectors, lighting, and sound mixing equipment. The AV Systems Technician provides JHL with daily operational support as well as working on technical elements of public events, special events delivery and venue hire, always ensuring the very highest standards of service are maintained. They also support permanent and temporary exhibitions with technical advice and content creation.Key to this role is a fundamental understanding of AV technologies and an awareness of practical issues with both relevant hardware and software, network technology and troubleshooting. As this role is 2supporting technical and non-technical clients, part of the duties revolves around very strong communication skills and liaising with professional engineers, senior management, and end-users.

KEY DUTIES

AV Operations

▪ Responsible for the setup, maintenance, troubleshooting, and repair of audio and visual equipment (AV) used to facilitate the delivery of internal, external, live and online events.▪ Outsource outstanding and ongoing repairs.
▪ Perform maintenance checks and other daily operations across all areas of JHL, Akira and JHLE -including troubleshooting and reporting.
▪ In line with the JHL Project Management Methodology, collaborate, from time to time, in cross-functional teams to deliver specific projects and programmes of activity. Work as part of multi-disciplinary project teams to bring together the skills and experience needed to deliver a wide range of shared initiatives and objectives. 
▪ Create, preserve and modify AV assets for delivery in the changing JHL environment, and through Web platforms and via mobile devices, as required.
▪ Act as first line response to resolve a problem or identify resolution via appropriate subcontractor, vendor or manufacturer.
▪ Provide guidance and mentoring to AV Team in place.
▪ Attending client meetings, including Events Operations meetings, and acting as liaison between event organizers and AV team.AV Support for Events & Exhibitions.
▪ Prepare technology for conducting and recording interviews, events, and performances according to JHL standards and procedures.
▪ Liaise with and supervise external contractors in the production and installation of electronics, audio visual and multi-media equipment and software development for events.
▪ Responsible for the de-installation of AV-related aspects of the exhibitions, temporary displays and events, salvaging and stowing reusable technical materials and equipment.
▪ Responsible for the preparation of multimedia projects for the online environment.
▪ Able to deliver Tier 1, 2 and Tier 3/hybrid events at JHL.

Management and Maintenance of AV Equipment

▪ Document and manage the AV inventory of equipment, supplies, and materials on an ongoing basis. Keeping up-to-date documentation and manufacturer warranties is vital to this role.
▪ Maintain shared spaces and storage areas in a clean, well-organised manner.
▪ Work in a manner safe to self and other people, following safety rules and safe working practices, and use equipment in accordance with responsibilities under the Health and Safety at Work Act.
▪ Responsible for some technical aspects of installing AV-related features of the exhibition (e.g., projectors, monitors, screens, sound systems etc.) when required and under the guidance from the curating team.
▪ Make recommendations for new equipment purchases, system design, and facility utilisation, and submit those for consideration.
▪ Be able to perform remote testing and diagnosis for projectors, video displays, media players and audio systems.